Data Deletion Instructions
How to delete your data from UNIVERSEsigna (DOT) com
1. What Data We Store
When you connect an account (Discord, Steam, X, or Facebook) to UNIVERSEsigna (DOT) com, we store the following data:
- Username and avatar from Discord or Steam (whichever you used to register)
- Platform user IDs: Discord ID, Steam ID, X ID, Facebook ID
- Email address (if you added and verified one)
- Trust level (calculated from your connected accounts)
- Login timestamps and session tokens
- Country code (from Steam, if public on your Steam profile)
2. How to Delete Your Account
You can delete your account and all associated data directly from the website:
- Log in at https://universesigna.com
- Go to Settings
- Click the Danger Zone tab
- Complete the identity verification step (you will receive a 6-digit code by email, or confirm via your connected account)
- Click Delete Account
- Confirm the deletion in the dialog that appears
Account deletion is self-service and takes effect immediately. You do not need to contact us to delete your account.
3. What Happens After Deletion
- Your account is deactivated immediately — you are logged out and can no longer log in
- There is a 90-day recovery window: if you log in again within 90 days using the same Discord or Steam account, your account will be fully restored
- After 90 days, all personal data (username, avatar, email, platform IDs) is permanently anonymized and cannot be recovered
- Platform IDs and ban history entries are retained in anonymized form for anti-abuse and platform integrity purposes
4. Manual Deletion Request
If you cannot access your account (e.g. you have lost access to the connected Discord or Steam account), you can request manual deletion by email:
Please include your Discord username or Steam ID so we can locate your account.
Manual deletion requests are processed within 30 days in accordance with GDPR Art. 17 (Right to Erasure).
5. Data Controller
The company responsible for your data is:
Blumentorstraße 16
D-76227 Karlsruhe
Germany
VAT ID: DE336380299
Commercial Register: HRB738338, Amtsgericht Mannheim
Privacy contact: privacy@universesigna.com